Division Technical Solutions Group
Job Title Customer Sales Representative
Reporting Structure Assistant Manager Operations
Manage end-user customer phone calls / Chat / E-mail. Handle large volumes of Outbound / Inbound segment sales for the designated regions selling Technical Solutions Demonstrate effective typing and verbal communication skills Document case information Demonstrate commitment to client/internal/customer satisfaction Demonstrate basic technical knowledge. Sell the product plans of the organization.
Basic knowledge of PCs and Internet Communication flow, sentence construction & correct grammar in written & Spoken English Communication, Speech clarity, voice clarity, good pronunciation and should not have MTI (Mother Tongue Influence) Good listening and responding skills
Bachelor’s degree from a three-year college or university (BA, B.COM, BSC , etc.) / Under – graduates with good communication skills would also be considered pursuing through correspondence /Drop-outs Candidates with Minimum 6 months & Maximum 36 Months of experience in International Voice based Sales Outbound /Inbound / Customer service process. Candidate should have basic tech knowledge.